Privacy Policy

Information Collection

We collect information that you voluntarily provide when you:

• Browse our website and view our fashion collections
• Submit inquiries through our contact form
• Subscribe to receive updates about new arrivals
• Visit our Auckland showroom location
• Communicate with our customer service team

The personal information we may collect includes your name, email address, phone number, postal address, and any preferences or messages you share with us regarding our clothing and accessories offerings.

How We Use Your Information

Your information is used exclusively to:

• Respond to your inquiries and provide customer support
• Process and fulfill your requests for our fashion products
• Send you information about new collections and exclusive offers (with your consent)
• Improve our website functionality and user experience
• Maintain accurate business records and analytics
• Comply with legal obligations and protect our rights

Data Protection and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with restricted access, and we regularly review our security practices to ensure ongoing protection.

All sensitive information transmitted through our website is encrypted using SSL technology to maintain confidentiality during transmission.

Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• With trusted service providers who assist in operating our business (under strict confidentiality agreements)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers
• With your explicit consent for specific purposes

Your Privacy Rights

Under New Zealand privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal data (subject to legal requirements)
• Withdraw consent for marketing communications at any time
• Object to certain types of data processing
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site. For detailed information about our cookie usage, please refer to our Cookies Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy regularly.

International Data Transfers

Your information is primarily stored and processed in New Zealand. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.